Incofood Management Services

Document Workflow Survey · Confidential

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Help us understand how documents flow through your work

IT is assessing whether we can automate document processing across our divisions. Your answers will directly shape what we build. This is not a performance review — there are no wrong answers.

⏱ Takes about 4 minutes
About You
Q0. Your name*

So IT can follow up with you directly on your pain points. Kept confidential — used only for internal follow-up.

Q1. Which Business Unit do you work in?*
Q2. What is your role level?*
Paper & Document Activities
Q3. Which documents do you handle regularly? (Select all that apply)
Supplier Invoices Purchase Orders (PO) Delivery Orders (DO) Goods Received Notes (GRN) Sales Orders Picking / Packing Lists Payment Vouchers Expense Claims Cash Reconciliation Sheets Vending Machine Service Logs Import / Export Documents Customer Delivery Receipts Handwritten Notes / Forms

Not seeing your document type? Add it in Q10.

Q4. How many documents do you handle per day?*
0None
1–5A few
6–20Moderate
21–50High
50+Very High
Q5. What do you do with paper documents after receiving them?*
Time & Pain Points
Q6. How much time do you spend on document tasks per day?*
Q7. Biggest frustration with paper document handling? (Pick up to 2)
Too time consuming to key data in
Errors from manual keying
Documents get lost or misfiled
Hard to retrieve documents later
Approval delays due to physical routing
No major frustrations
Q8. How often does a document delay cause a downstream problem?*
Readiness & Open Input
Q9. If IT could auto-extract data from documents into the system — how open would you be?*
Q10. Anything else IT should know about document flow in your work?

Your response is confidential and used only for IT planning purposes.

✓

Thank you for your response

Your input has been recorded. IT will use this to prioritise document automation across the divisions.

Reach out to the IT team if you have further input.

Response Summary